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How we work

Working with us is simple. Here’s exactly how it goes.

Come to us for one thing. A website. Google Ads. Getting found. Or hand us the whole job. Either way, the method is the same. We diagnose first. We tell you the truth about what’s actually costing you clients. We agree a clear plan and a flat price. Then we do the work and show you what it produced. No jargon. No hourly bills. No surprises. Below is exactly what that looks like.

First, the plain version

Start with one thing, or hand us the lot.

Some firms want a single job done well. Others want their whole growth handled. We’re set up for both. Start small and add more later, with the same team. Systems compound. Disconnected tactics don’t.

You want one specific thing

A new website. Google Ads. Help showing up on Google and AI. More reviews. We’ll just do that, properly, at a clear price, and leave it there. No pressure to buy more.

See what you can get →

You want the whole job handled

We run everything, strategy, ads, website, content, intake, reviews, as one team, for one flat monthly fee, and tell you which marketing actually brought in paying clients.

See how that works →
Either way, it starts the same way: a free audit. We look at where your firm is losing clients today and tell you honestly what’s worth doing, before you commit to anything.
The principle everything rests on
We diagnose before we build. Always. Because AI and marketing applied to a problem nobody has examined do not fix the problem, they make it run faster, errors and all.

It is the most common and most expensive mistake in legal marketing: a firm buys a tactic, more ads, a new website, an AI chatbot, before anyone has worked out what is actually wrong. The tactic is then bolted onto an unexamined process, and at best it does nothing, at worst it accelerates a flaw. A firm with an intake problem that spends more on ads simply pays to generate more leads it then loses.

So we invert the usual order. Every engagement starts with diagnosis, understanding how your firm actually operates, where matters are won and lost, and where the genuine leverage is, and only then do we recommend, build, or run anything. It is slower at the start and far cheaper across the year, because nothing gets built on a wrong assumption. This single discipline is why our work tends to hold up where a generalist’s does not.

The method, step by step

Four phases. In order. Each earns the next.

This is the path nearly every engagement follows, whether we run it for you or build it for your team to run. The phases are sequenced deliberately: each one produces the understanding the next one needs.

Phase01

Discovery & Free Growth Audit

We map how your firm actually works, how enquiries arrive and what happens in the minutes after, how a matter opens, when conflicts are checked, where senior time is consumed by work a system could handle, and what your most valuable matters have in common. We look at what your current marketing is genuinely producing, traced to matters rather than clicks.

You leave this phase with a documented picture of where your firm is winning and losing work, and a clear, prioritised view of where the real leverage is, including, honestly, where we would not recommend spending. The audit stands on its own; you are under no obligation to continue beyond it.

Typically 2–3 weeks
Phase02

Strategic Foundation

Before tactics, we set the foundation the tactics will rest on: positioning that gives a client a real reason to choose you, a message built on the StoryBrand discipline that casts the client as the hero, and a mapped customer journey from first search to signed retainer, including the intake and conflict-check architecture that decides whether a lead ever becomes a matter.

This is the step that prevents expensive, slow failure. Tactics built on a muddled position or a broken journey waste money quietly for months. Getting the foundation right is what makes everything downstream work harder.

Strategy first, tactics second
Phase03

Build & Deploy

Now we build, and only now, because the diagnosis and the foundation tell us exactly what to build and why. The demand engine, the conversion and intake systems, the AI agents and automations, the content and search visibility, the brand and collateral, whichever the diagnosis identified as the real leverage for your firm, built on our own legal software stack rather than generic tools bent to approximate one.

Everything is wired to measurement from the start, through LawDash, so that from day one you can see the line from spend to enquiry to booked consultation to matter.

AI doesn’t do the thinking. It gives your people the speed to do more of what they’re best at
Phase04

The Quarterly Success Plan

Growth is not a launch; it is a rhythm. From here the work runs in 90-day cycles, plan, execute, learn, optimise, so the firm is never drifting and never guessing. Each quarter opens with a clear plan tied to the firm’s goals, runs against defined measures, and closes with an honest review of what worked, what didn’t, and what the evidence says to do next.

This is the cadence borrowed from the best performance agencies and applied, by lawyers, to the realities of a law firm. It is how the work compounds instead of stalling after the initial build.

Ongoing · 90-day cycles
The 90-day rhythm, in detail

What each quarter actually looks like.

The Quarterly Success Plan is not a report cadence, it is how the work stays honest and keeps improving. Four moves, every quarter.

Plan

Set the quarter

A clear, prioritised plan for the next 90 days, tied directly to the firm’s goals and the leverage the diagnosis identified, not a generic checklist.

Execute

One strategy executed

Dan coordinates every aspect of your firm’s growth, from brand and demand generation to AI, technology and conversion, bringing together specialist expertise under one integrated strategy rather than disconnected agencies and competing priorities.

Learn

Read the evidence

We measure against defined indicators, qualified matters, cost per matter, conversion, and read what actually happened, not what flatters the report.

Optimise

Decide what’s next

An honest review of what worked and what didn’t feeds the next quarter’s plan, so the work compounds rather than repeats.

How the method is delivered

Two doors. Same method. Different scope.

The discipline above is identical whichever way you engage. What differs is scope, and we will tell you honestly which suits your firm rather than defaulting to the more expensive option.

The Growth Partnership

For the firm ready to be repositioned and run

The full arc, under one roof, managed by direct access to Dan and reported in terms of matters and revenue. Brand, design, marketing, technology and software, run as one engine against one plan, with a Quarterly Success Plan cadence that keeps it compounding instead of ending at launch. The right call for firms whose highest-value use of time is practising law, not managing marketing and technology.

Best for firms ready to be repositioned and run, who want growth handled end to end by one senior team.
The Expert Job

For the firm that needs one thing, done right

Sometimes you don’t need a partner. You need a website, or a performance team on your Google Ads for a solid, fair fee, or a specific piece of the puzzle handled by people who’ve done it a hundred times for firms exactly like yours. Flat-fee, high-craft, no drama.

Best for firms that want one thing done properly, with no pressure to buy more, often the beginning of the first conversation.
Both doors are senior-led. Neither is a volume play, and we will tell you honestly which fits before you commit to either. Prefer to own the engine and run it with your own team? See Practice Proof AI, the platform built for exactly that.
The rules we hold ourselves to

The operating principles behind the method.

Law firms only, 20+ years

We do not learn your business on your time. Intake, conflicts, matter value, the Conduct Rules, it is the only field we have ever worked in, and the method is shaped by it.

One strategy. One reporting line

Every engagement is led by Dan. The person who diagnoses your firm remains your strategic lead throughout the relationship, working alongside a trusted team of specialists in design, development, SEO, paid media, AI and technology.

Flat-fee pricing

A monthly fee plus one-off implementation. No hourly billing, no bill shock, and no incentive on our side to let work expand to fill a clock.

AI as accelerant, not thinker

AI never makes the judgments that require a lawyer’s mind. It removes the manual, repetitive work, so your people spend their time where it counts.

Evidence over instinct

We measure to matters, not clicks, and we structure-test rather than guess. The Quarterly Success Plan exists to keep the work honest.

One integrated team

Not a PPC consultant, an SEO agency and a designer who never speak. One team, one strategy, one number to judge it by.

What you are probably thinking

The objections we hear most, answered plainly.

How is this different from every agency that promised to ‘understand our firm’?

Because we start by proving it, the Free Growth Audit produces a documented map of how your firm actually works and where it is losing matters, before we propose anything. Most agencies promise understanding and start selling tactics; we deliver the understanding first, and you can stop there if you choose.

Why diagnose first, isn’t that just billable delay?

It is a flat fee, so there is no clock to pad, the diagnosis exists because building on a wrong assumption is the most expensive mistake a firm can make. A few weeks of getting the problem right saves months of spending against the wrong one. Slower at the start, far cheaper across the year.

What if we only want one thing, just Google Ads, say?

That is fine, and common, but we will still want a short diagnosis first, because Google Ads run against a broken intake process just produces leads you lose. We would rather tell you that than take the budget and let it leak. Often the single thing you asked for works only once something upstream is fixed.

How do we know it’s working?

Because the whole method is wired to measurement from day one, through LawDash, you see the line from spend to qualified matter, reviewed every quarter against defined indicators. ‘Working’ is a number you can see, not a story we tell.

A logical next step

Where partners usually go from here.

Once the method makes sense, these are the two pages that bring it to life.

The first step is the diagnosis, not a commitment

See the method applied to your firm.

It starts with a Free Growth Audit, the first phase of the method, run on your firm. You leave with a documented picture of where you are losing matters and where the leverage is, and a clear view of which door fits. No obligation beyond the audit itself.

Get a Free Growth Audit →
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